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Bandeira Park

Services — from the 24/7 shuttle to valet at the boarding gate

More than 20 years protecting vehicles taught us what travelers need: to reach the terminal fast, leave the car safe and face no surprises on the price. These are the Bandeira Park services — some included in every booking, others optional.

Free 24/7 shuttle (GRU and VCP)

Mercedes-Benz Sprinter XL van for 20 passengers, leather seats, 32" TV and air conditioning, with ~20,000 L of luggage space — no bag limit and no fee. Departures every 20–25 minutes, ride of up to 10 minutes, average wait of 12–13 minutes. On your return, call or WhatsApp and the van picks you up at the terminal.

Our recommendation: arrive 30 to 45 minutes before your check-in time.

At GRU the shuttle serves Terminals 1, 2 and 3. CGH and Tietê have no shuttle — access is on foot (5 min through the tunnel / 4 min to the bus terminal).

Valet at the boarding gate

The only group at GRU, VCP, CGH and Tietê with valet at the boarding gate.

On a pay-per-use basis, valet at the gate is available only at Guarulhos; at Congonhas and Viracopos it is exclusive to Clube Bandeira Plus members.

Book the valet at least 24 hours in advance. While the attendant drives your car, it is covered by Newe insurance of R$ 700.000; in the parking spots, the Tokio Marine R$ 1.000.000 policy applies.

At GRU, Valet Premium is operated with our partner Valetina for R$ 26,40/dia (30-day basis).

Discover Clube Bandeira Plus →

VIP Spot — Vaga VIP (the valet attendant keeps your key)

A spot with a dedicated valet attendant: pull up, hand over the car and board. Available at GRU and VCP. Cost: a percentage on top of the rate.

Lock & Keep Your Key — Tranca e Leve a Chave (+20%)

You park in a spot near the front desk, lock the car and keep the key — no one moves your vehicle while you travel. +20% sobre a tarifa; available at GRU and VCP.

With the VIP Spot, the valet attendant keeps the key; with Lock & Keep Your Key (Tranca e Leve a Chave), the key travels with you.

Car wash (R$ 35,00)

Your car washed and waiting for you at arrivals; add it when booking or at drop-off.

Pay-per-use valet attendant (R$ 25,00)

Car drop-off and pickup without hunting for a spot.

VIP shuttle (R$ 80,00)

A private shuttle, no stops, on your schedule.

Travel insurance (R$ 19,99)

Optional extra protection for travel mishaps (cancellation/delays). Vehicle insurance (Tokio Marine R$ 1.000.000) is already included in every stay — they are not the same thing.

Learn more under Security →

Preventive maintenance on long stays

On long stays, our team starts the engine periodically and checks tire pressure and battery charge — and, on request, returns the car with a full tank.

Front-desk treats

Water, coffee, beer and a car air freshener, at every location.

Valetina — AI assistant on WhatsApp

Valetina (valetina.ai) is Bandeira Park's partner AI assistant: she books the Guarulhos premium valet over WhatsApp, at any hour.

Frequently asked questions about our services

What is the difference between Vaga VIP and Tranca e Leve a Chave?

With the Vaga VIP, the valet parks the car and keeps the key. With Tranca e Leve a Chave — lock it and take the key (+20% on the rate) — you park near the reception and take the key with you — no one accesses the car.

Is the shuttle really free? Is there a luggage limit?

Yes, free and with no luggage limit, 24 hours every day, at GRU and VCP.

How much does the car wash cost?

R$ 35,00, delivered when you arrive back.

Is there valet at the gate at Congonhas and Viracopos?

Yes, for Clube Bandeira Plus subscribers; as a one-off service, only at Guarulhos.

What do you do with the car during a 30-day stay?

Preventive maintenance: the engine is started periodically, tire pressure is checked and the battery is charged; a full tank on request.

What is Valetina?

The partner artificial intelligence assistant that schedules the Guarulhos premium valet via WhatsApp (valetina.ai).

More questions? See the full FAQ →

Book in 1 minute and pick your services

Free 24/7 shuttle at GRU and VCP, valet at the boarding gate and optional extras at booking.