Is it safe to leave your car at Bandeira Park?
Yes — and you don't have to take our word for it: more than 20 years of operation with zero thefts or robberies, R$ 1.000.000 Tokio Marine insurance per vehicle included in every stay and 100% of claims resolved. Below, every layer of protection explained.
R$ 1.000.000 Tokio Marine insurance
Per vehicle, covering theft, robbery and damage, at all 4 locations, included in the rate. Valet at the boarding gate has its own Newe insurance of R$ 700.000, covering the attendant's route.
24/7 monitoring with license plate recognition
Intelbras infrared cameras with continuous recording (at the GRU location: 32 cameras, ~90% coverage), LPR (every vehicle's plate is registered automatically at the entrance), 24/7 patrols, concertina-wire fencing and lighting.
Documented check-in
Your vehicle's condition is recorded on arrival, with photos and a checklist. You know exactly how you left your car — and so do we.
On long stays, preventive maintenance: the engine is started periodically, tire pressure and battery charge are checked; full tank on request.
Who takes care of your car
Fully registered (CLT) employees with background checks; a family-run, owner-managed company since 2005.
Marcelo, the network's owner, personally replies to Google reviews every week.
A track record no competitor documents
- Zero thefts or robberies in more than 20 years of operation.
- 100% of claims resolved.
- 4.6/5 rating on Google (200+ reviews, GRU location).
- About 60 complaints on Reclame Aqui (Brazil's leading consumer-complaint platform) in two decades, all answered — with more than 100,000 customers a month across the network.
Security at Congonhas
100% covered underground garage; no robbery has ever been reported at the location or along the tunnel route. The tunnel operates 24/7, with escalators.
Frequently asked questions about security
Is it safe to leave the car for 15 or 30 days?
Yes. Every stay includes insurance of R$ 1.000.000, 24-hour monitoring with license plate recognition and, on long stays, preventive maintenance (engine, tires and battery).
What does the insurance cover?
Robbery, theft and damage, with Tokio Marine coverage of R$ 1.000.000 per vehicle, for the entire stay, at every location.
Has there ever been a robbery or theft?
No: zero robberies or thefts in more than 20 years of operation — and 100% of claims (of any kind) resolved.
Who has access to my car?
It depends on the option: with Tranca e Leve a Chave (GRU) no one — the key travels with you; with the Vaga VIP, only the licensed valet. All staff are formally employed with background checks.
How do I know what condition the car was left in?
Documented check-in with photos and a checklist on arrival — the car is compared against that record when returned.
What about the Congonhas tunnel late at night?
It is open 24 hours, with escalators, and no mugging has ever been reported at the location or along the tunnel route.
Where can I check your reputation?
Rated 4.6/5 on Google (200+ reviews at the Guarulhos location) and around 60 complaints on Reclame Aqui over two decades, all answered. The owner replies to reviews personally, every week.
Travel with your car protected by R$ 1 million insurance
Booking takes 1 minute, check-in is documented and every location is monitored 24/7.